by Bertot, John, Estevez, Elsa and Janowski, Tomasz
Reference:
Universal and contextualized public services: Digital public service innovation framework (Bertot, John, Estevez, Elsa and Janowski, Tomasz), In Government Information Quarterly, Elsevier, volume 33, 2016.
Bibtex Entry:
@article{bertot2016universal, title={Universal and contextualized public services: Digital public service innovation framework}, author={Bertot, John and Estevez, Elsa and Janowski, Tomasz}, journal={Government Information Quarterly}, volume={33}, number={2}, pages={211--222}, year={2016}, publisher={Elsevier} }
