Universal and contextualized public services: Digital public service innovation framework

by Bertot, John, Estevez, Elsa and Janowski, Tomasz
Reference:
Universal and contextualized public services: Digital public service innovation framework (Bertot, John, Estevez, Elsa and Janowski, Tomasz), In Government Information Quarterly, Elsevier, volume 33, 2016.
Bibtex Entry:
@Article{Bertot2016,
  author    = {Bertot, John and Estevez, Elsa and Janowski, Tomasz},
  journal   = {Government Information Quarterly},
  title     = {Universal and contextualized public services: Digital public service innovation framework},
  year      = {2016},
  number    = {2},
  pages     = {211--222},
  volume    = {33},
  publisher = {Elsevier},
}

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